Making Small Talk In a Virtual World

Woman on a zoom videoconference on her laptop

In the midst of a pandemic, it seems almost comical to greet others on the Zoom videoconference or in the grocery store with a “How are you?” yet that seems to be the default for most people. This March 2019 CNBC post shared results from a study out of Harvard that analyzed small talk and determined that those people who asked more meaningful questions were perceived as being more likeable. The piece shares 7 tactics for improving your small talk – which is even more important now when our in-person interactions are more limited!